Stopping a Pending ZenBusiness Banking Transaction
Canceling ACH Transfer
If your business circumstances around a transaction you initiated, changes, you can cancel your pending ACH transaction. However, ACH transactions can't be canceled if the transaction is already completed.
How to cancel a pending ACH transfer from your Banking dashboard.
- Go to “Pending Transactions” on the Banking dashboard, then expand the transaction by clicking on the down arrow on the right side of the transactions.
- Then click “Cancel Transaction” and confirm the cancellation.
- You'll see a quick message confirming the transaction was canceled.
Canceling Wire transfer
You cannot reverse or cancel a wire transfer once you have initiated it.
If you run into issues, please contact us at MoneySupport@zenbusiness.com or 844-493-6249 asap to cancel an ACH transfer.