This guide explains how to configure your iPhone to access your email account.

This tutorial was created using an iPhone running iOS 10. If you are using different hardware or a different OS version, these instructions may differ.

How do I find my email cluster?

In order to setup your email client, you will need to know which email cluster your account is hosted on. If you don't know this information, you can check with your email service provider or try logging into webmail at:

Cluster A:

http://mail.hostedemail.com

Cluster B:

http://mail.b.hostedemail.com

If you are able to successfully log in to the webmail interface, then you have found your mail cluster. If you are not able to log in to either cluster, please contact your email service provider for support. 

Step 1: Click on Settings on the home screen.

Step 2: Click on Mail

 

Step 3: Click on Accounts

Step 4: Click on Add Account

 

Step 5: Select "Other"

 

Step 6: Click "Add Mail Account"

Step 7: Enter Account Information

Enter the following settings:

Name

The name displayed when you send email

Address

Your full email address

Password

Your email account password

Description

Account description of your choice

Tap Next.

Step 8: Select Account Type

Select your account type on this page. We recommend IMAP for mobile devices because messages are stored on the server, which provides better syncing with multiple devices.  

Step 9: Enter Incoming Mail Server Information

Under the Incoming Mail Server section, enter the following settings.

Host Name:

mail.hostedemail.com (Cluster A) or mail.b.hostedemail.com (Cluster B) 

User Name:

Your email account

Password:

Your email account password

Scroll down to the Outgoing Mail Server section.

Step 10: Enter Outgoing Mail Server Information

Under the Outgoing Mail Server section, enter the following settings:

Host Name:

mail.hostedemail.com (Cluster A) or mail.b.hostedemail.com (Cluster B)

User Name:

Your email account

Password:

Your email account password 

Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.

Tap Next to complete account setup.

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