Troubleshooting
Find help with common ZenBusiness account and login issues — error messages, dashboard problems, MFA resets, and more.
Account & Login Troubleshooting
General guidance for account access issues including password resets and MFA problems.
"Account Can't Be Found" Error
Fix the login error that says your account cannot be found.
Dashboard Not Loading or Displaying Correctly
Resolve blank screens, layout problems, and other ZenBusiness dashboard display issues.
How to Reset MFA
Reset multi-factor authentication if you lost access to your authenticator app or phone.
Password Reset Email Not Arriving
Steps to take if the password reset email from ZenBusiness isn't showing up in your inbox.
ZenBusiness Keeps Asking Me to Log In
Fix repeated login prompts and session expiration issues on ZenBusiness.
Which Article Should I Start With?
- I can't log in to my account: go to Account & Login Troubleshooting
- Login says my account can't be found: go to "Account Can't Be Found" Error
- My dashboard is blank or broken: go to Dashboard Not Loading or Displaying Correctly
- I need to reset my MFA: go to How to Reset MFA
- I'm not getting the password reset email: go to Password Reset Email Not Arriving
- ZenBusiness keeps logging me out: go to ZenBusiness Keeps Asking Me to Log In
Still need help?
If you still have questions our support team is happy to help!