FAQs: ACH and Wire Transfers

Is there a fee for sending money from my bank account?

It depends.
Sending money using Standard ACH or same-day ACH is totally free for ZenBusiness customers. But for domestic wire transfers, there's a $15 fee.
 

How long does it take for the payee to receive the money?

How long it takes‌ depends on the the transfer type and when you initiate the payment.

ACH

• Standard ACH: 3 to 5 business days
• Same day ACH initiated before 4:30 pm: Same day
• Same day ACH initiated after 4:30 pm: Next business day

Wire Transfers

• Wire transfers initiated before 6 pm EST same day
   

What info do I need to provide for a successful money transfer?

First, you need to add the sender as a payee. Read here on how to add a payee.

Here’s what you’ll need for ACH transfers as well as Wire transfers:

• Payee type: whether you are sending money to a business or a person
• First and last name of the payee
• Type of account you are sending money to (Checking or Savings)
• Account number of the payee and the routing number of the payee’s bank

Additional details required for Wire transfer

• Only required for wire transfers: wire-specific routing number and payee's address( address on file on the payee’s bank)
   

Can I schedule future ‌transfers?

No, we don’t offer future dated money transfers yet.
 

Is there a daily or monthly limit on the amount I can send?

Yes, there are daily and monthly limits on transactions amount on ZenBusiness:

Can I set up recurring money transfers to the same recipient?

No, we don’t offer future-dated money transfers yet.
 

Is it possible to send money internationally through the banking website?

No, we don’t support international wire transfers yet.