business-hours
ZenBusiness Business Hours and Support Availability
ZenBusiness customer support is available Monday–Friday, 8 AM–8 PM Central Time. Phone and live chat support are not available on weekends or federal holidays. This help center is available 24/7 for self-service answers.
Support Hours
| Channel | Hours | Contact |
|---|---|---|
| Phone | Mon–Fri, 8 AM–8 PM CT | (844) 493-6249 |
| Live chat | Mon–Fri, 8 AM–8 PM CT | Dashboard chat icon |
| Responses within 1 business day | support@zenbusiness.com | |
| Help center | 24/7 | help.zenbusiness.com |
Time zone: Central Time (CT). In Eastern Time, that's 9 AM–9 PM. In Pacific Time, 6 AM–6 PM.
Federal Holidays
Support is not available on federal holidays. If your question is urgent, check this help center or send an email — we'll respond the next business day.
Money Pro and Merchant Account Support
For Money Pro or merchant account questions specifically: moneysupport@zenbusiness.com. Same business hours apply.
Frequently Asked Questions
What if I have an urgent issue outside business hours?
Search this help center for your issue — most common problems have detailed self-service articles. For truly urgent matters (like a missed lawsuit deadline if you're your own registered agent), contact an attorney directly. ZenBusiness support resumes the next business day.
Is support available on weekends?
No — phone and chat support are Monday–Friday only. Email sent on the weekend will be answered the next business day (Monday).