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How to Contact ZenBusiness Support
ZenBusiness support is available by phone at (844) 493-6249, by live chat through your dashboard or at zenbusiness.com, and by email at support@zenbusiness.com. For Money Pro and merchant account questions, use moneysupport@zenbusiness.com. Support is available Monday–Friday during business hours (Central Time).
Contact Methods
Phone
(844) 493-6249
Available Monday–Friday, 8 AM–8 PM Central Time.
Best for: MFA resets, urgent formation issues, billing disputes, account recovery.
Live Chat
Available from the chat icon on your ZenBusiness dashboard at app.zenbusiness.com or from the chat widget at zenbusiness.com/contact-us.
Best for: quick questions, account lookups, billing questions, general support.
- support@zenbusiness.com — general support, formation questions, account management
- moneysupport@zenbusiness.com — Money Pro, merchant account, invoicing questions
Best for: non-urgent questions, situations where you want written documentation of the interaction.
What to Have Ready
To get faster help, have these ready when you contact us:
- Account email address (the email associated with your ZenBusiness account)
- Order number (if asking about a formation or service order — find it in your dashboard)
- Business name as registered
- Description of the issue or question
What ZenBusiness Cannot Provide
- Legal advice — ZenBusiness is not a law firm and cannot advise on legal matters specific to your business
- Tax advice — ZenBusiness is not a tax professional; for tax guidance, use our 1-800Accountant partnership or consult a CPA
- W-9 forms — ZenBusiness cannot provide a W-9 for your business; that's a form your business provides to others (contact a tax advisor for help completing it)
Frequently Asked Questions
What are ZenBusiness's support hours?
Monday–Friday, 8 AM–8 PM Central Time (1 PM–3 AM UTC). Support is not available on weekends or federal holidays.
Is there a way to get help outside of business hours?
This help center is available 24/7 for self-service answers. For urgent issues outside business hours, check the help center for your specific topic. Phone and chat support resume the next business day.
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Contact us: (844) 493-6249 | support@zenbusiness.com | Live chat at zenbusiness.com