How to Contact ZenBusiness Support
ZenBusiness customer support is reachable by phone, live chat, and the help center. The phone number is (844) 493-6249. Phone and chat hours are Monday–Friday 8 AM–8 PM CT, Saturdays and Sundays 9 AM–6 PM CT. For account actions you can do yourself — check order status, manage your subscription, find your EIN, view documents — sign in at zenbusiness.com.
Call Us
(844) 493-6249
- Monday – Friday: 8 AM – 8 PM Central Time
- Saturday: 9 AM – 6 PM Central Time
- Sunday: 9 AM – 6 PM Central Time
Use the phone line for time-sensitive questions, complex account issues, billing concerns, and anything you'd like to talk through with a person.
Chat With Us
Message our team and review helpful articles using the chat bubble in the bottom-right corner of zenbusiness.com, the contact-us page, or your dashboard.
- Monday – Friday: 8 AM – 8 PM Central Time
- Saturday: 9 AM – 6 PM Central Time
- Sunday: 9 AM – 6 PM Central Time
Live chat is the fastest channel for quick questions during business hours. Outside business hours, the chat bubble surfaces self-service articles.
Find Answers in the Help Center
Make changes to your order, secure or update compliance services, set up your domain, add a business email address, and more. This help center is available 24/7.
The search box at the top of every help center page returns ranked results across all categories — formation, registered agent, EIN, Worry-Free Compliance, Money Pro, ZenBusiness Banking, websites, domains, and business email all have detailed self-service articles with step-by-step instructions. If you can't find what you need, contact us by phone or chat during business hours.
Dashboard Self-Service Shortcuts
For account-specific actions, the fastest path is your dashboard at zenbusiness.com. The Contact Us page also surfaces direct shortcuts to these common tasks:
| Task | Where to go |
|---|---|
| Check order status | Dashboard → Orders |
| Manage your subscription | Dashboard → Account Settings → Subscriptions |
| Reset your password | Sign-in page → "Forgot password" link |
| Update your Registered Agent information | Dashboard → Compliance → Registered Agent |
| Download your receipt | Dashboard → Account Settings → Billing |
| Find your EIN | Dashboard → Documents → EIN |
| View business documents | Dashboard → Documents |
If a self-service action doesn't work as expected, reach out by phone or chat with the specific page you were on — that helps support resolve it faster.
Learn More About ZenBusiness
To learn more about ZenBusiness — who we are, how the platform works, and how we compare to other options:
- About us
- Why ZenBusiness
- Reviews
- Privacy policy
- Careers
- Grants
- Business name generator
- ZenBusiness vs. LegalZoom
Velo AI Assistant
ZenBusiness's in-product AI assistant Velo can answer many questions instantly without waiting for support hours. Look for the Velo chat option inside your dashboard. Velo is trained on ZenBusiness's product knowledge base and can handle the same kinds of questions support handles by chat — for anything Velo can't answer, it routes you to a human.
Federal Holidays
Phone and chat support follow standard U.S. business holidays. The help center remains available 24/7. Messages submitted on a holiday are answered the next business day.
Frequently Asked Questions
What is the ZenBusiness phone number?
(844) 493-6249. Call during business hours: Monday – Friday 8 AM – 8 PM CT, Saturday 9 AM – 6 PM CT, Sunday 9 AM – 6 PM CT.
Does ZenBusiness offer support on weekends?
Yes. Phone and live chat are available Saturdays 9 AM – 6 PM CT and Sundays 9 AM – 6 PM CT, in addition to Monday – Friday 8 AM – 8 PM CT.
What's the fastest way to get help?
For account-specific actions (check order status, find EIN, download documents, reset password), the dashboard is fastest — most tasks take less than a minute. For everything else, live chat during business hours typically connects you to an agent within a few minutes. Velo AI inside your dashboard can also answer many questions instantly without waiting.
How do I check my order status?
Sign in at zenbusiness.com and go to Orders in your dashboard. You'll see the current status of formation filings, amendments, registered agent service, Worry-Free Compliance, EIN orders, and any other services on your account.
How do I find my EIN if I already have it on file?
Sign in to your dashboard and go to Documents → EIN. Your EIN Assignment Letter from the IRS is available there to view or download. If your EIN was processed through the SS-4 (Error 101) path, the IRS mails the letter directly to your business address — see the EIN Error 101 article for details.
What if I have an urgent issue outside business hours?
Search this help center first — most issues have detailed self-service articles. For account actions, sign in at zenbusiness.com. For truly urgent legal matters (such as a missed lawsuit deadline if you're acting as your own registered agent), contact an attorney directly. Phone and chat support resume the next business day.
Is ZenBusiness a reputable company?
Yes. ZenBusiness has helped over 850,000 people start their own businesses and has a Trustpilot rating of 4.8 out of 5.
How many customers does ZenBusiness have?
ZenBusiness has helped over 850,000 people start their own business.
Where is ZenBusiness based out of?
ZenBusiness is headquartered in Austin, Texas, and serves customers in all 50 states and the District of Columbia.
Does ZenBusiness have an app?
Yes — the ZenBusiness: LLC & Compliance app for iOS and Android. It includes a real-time formation tracker, compliance calendar and score, annual report and amendment filing, a meeting minutes tool, EIN and business document access, registered agent document delivery, permits and licenses guidance, financial management tools (expense tracking, mileage logging, tax deduction prep), and 24/7 chat with human support.
Did ZenBusiness call me to offer a paid Google Business Profile or other paid setup service?
No. ZenBusiness does not make outbound sales calls offering paid setup services for Google Business Profile or third-party tools. If you receive a call like that claiming to represent ZenBusiness, treat it as a scam — hang up and don't share payment information. Real ZenBusiness contacts about your account come through email or your dashboard.
Related Articles
- ZenBusiness Business Hours and Support Availability
- What Is ZenBusiness?
- How to Check My Order Status
- Contact Us page (zenbusiness.com)
Phone: (844) 493-6249 | Mon–Fri 8 AM–8 PM CT • Sat–Sun 9 AM–6 PM CT