My employer/Bank doesn't recognize my routing number. What should I do?
Though it’s rare, if an employer or bank doesn’t recognize your ZenBusiness Banking routing number, 064209588, you can send an email like the one below, so they can verify and update the routing number in their system.
If you have any questions, contact us by calling us at (844) 493-6249 or emailing us at support@zenbusiness.com
Sample email:
Subject: Thread Bank routing number not recognized by your company.
Hi,
I’m attempting to link my bank account through your service at [insert link here], but I’m getting an error message.
It seems like the system doesn't recognize the routing number, 064209588, which is valid, according to the Federal Reserve.
Can you help me escalate this to your banking operations team?
Thanks,
[your name]