Step 1: Open your Gmail app and select your icon at the top right. From there, click on Add Another Account.
Step 2: A screen will pop up with multiple email app options.
Select Other (IMAP) from the list.
Step 3: Enter in your business email address then hit Next at the top right corner
Step 4: Enter in the Incoming Server Settings. Then hit Next.
Username: Your business email
address
Password
IMAP Server:
mail.b.hostedemail.com
Port 993
Security type: SSL/TLS
Step 5: Enter in the Outgoing Server Settings. Then hit Next
Username: Your business email address
Password
SMTP Server: mail.b.hostedemail.com
Port 465
Security type SSL/TLS
The account will then connect if the set up is complete properly. If you are receiving an error please ensure the password you are entering is correct as well as the Incoming and Outgoing server information.
If you are still experiencing an issue connecting please reach out to our support team via chat or support@zenbusiness.com!