Step 1:
Open Gmail and click on the settings icon at the top then See all Settings.
Step 2:
Ensure that POP is enabled in your settings in the Forward and POP/IMAP tab
Step 3:
Click on Accounts and Import then select the option Add a Mail Account
Step 3:
A box will pop up prompting you to enter in your business email address. Once entered hit Next.
Step 4:
On the next screen, select Import emails from my other account (POP3) then Next.
Step 5:
It will then prompt for the following information.
Username: Your business email address
Password
POP Server: mail.b.hostedemail.com
Port 995 from the drop down.
Make sure ‘Leave a copy of retrieved
message on the server’ and ‘Always use
a secure connection (SSL) when
retrieving mail’ boxes are checked.
Click Add Account
Step 6:
The final prompt should be SMTP Server Information with the following.
SMTP Server: mail.b.hostedemail.com
Port 465 from the drop down.
Username: This is your business email
address.
Password
Select ‘Secured connection using SSL’.
Click Add Account
At this point the connection process is complete, go through any remaining and set your preference(s). The account will connect after the final prompt.
If you are receiving an error please ensure the password you are entering is correct as well as the POP and SMTP server information.
If you are still experiencing an issue connecting please reach out to our support
team via chat or support@zenbusiness.com