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I am not receiving password reset emails
I am not receiving password reset emails
Updated over a week ago

If you are asking to be sent password reset emails but they aren't arriving in your inbox, it's likely that you have unsubscribed from Try resubscribing to that email address.

The simplest way to resubscribe to emails through Gmail is to search for a previous email from the sender. Once you’ve found one, pen the email and, if you previously unsubscribed, click on the “Unsubscribe” link again, then confirm the resubscription. The process for other email providers should be similar.

Check your spam folder for the emails if they still don't arrive, and be sure to check them as “Not Spam” when you find one. If you still have issues after taking these steps, please contact one of our care team members.

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