How to Cancel Money Pro
To cancel Money Pro, log in at zenbusiness.com, click your profile icon → Account Settings → Subscriptions, find Money Pro in the list, and click Cancel. You can also Contact our support team or use live chat. Your dashboard access ends immediately when you cancel — download your data first (see below).
Step-by-Step: Cancel Money Pro Online
- Log in at zenbusiness.com
- Click your profile icon in the top right corner
- Select Account Settings
- Click the Subscriptions tab
- Find Money Pro in the list
- Click Cancel and confirm when prompted
That's it. You won't be charged again. Your Money Pro dashboard access ends immediately — it does not continue through the rest of your billing period. See What Happens After Canceling Money Pro for what happens to your data.
Cancel by Phone or Chat
If you prefer to cancel with a team member:
- Phone: our support team (Monday–Friday, business hours)
- Live chat: Available from the chat icon on your ZenBusiness dashboard
- Email: our support team
What Cancellation Does NOT Affect
Canceling Money Pro only cancels Money Pro. Your other ZenBusiness services remain completely unchanged:
- Registered Agent service — still active
- Worry-Free Compliance — still active
- ZenBusiness Banking — still active
- Formation plan (Starter/Pro/Premium) — still active
- Your LLC's state registration — unaffected
Download Your Data Before You Cancel
Once you cancel, your dashboard access ends immediately — you will not be able to log in or export afterward. Download everything before initiating cancellation.
Recommended: Go to Reports → Tax Reports → Tax Details (for Tax Filing) — this is the most complete export of your Money Pro data.
Transactions: Expenses or Income tab → Export → select full date range → CSV
Invoices: Invoicing tab → Export All for bulk PDF download
Other tax reports: Reports → Tax Reports → Schedule C Report and Profit & Loss Statement for each year
If you cancel without downloading and re-purchase within 30 days, all your previous data is restored. After 30 days, data is permanently deleted.
Frequently Asked Questions
Will I get a refund when I cancel?
Monthly plans: no refund — you already paid for the current month and retain access through the end of it. Annual plans: prorated refund available within 30 days of your original purchase date. After 30 days, no refund — access continues through the end of the annual term. See Money Pro Refund Policy for the Money Pro–specific details, or ZenBusiness Support Terms for the full canonical policy across all products.
I was charged for Money Pro but I never set it up. Can I get a refund?
Yes — if you were charged and never activated or accessed Money Pro, contact our support team with your account email and the charge date. We'll confirm no usage occurred and refund the charge. Duplicate charges and billing after a confirmed cancellation are also always refundable. See the full refund policy.
What happens to my data after I cancel?
Your dashboard access ends immediately when you cancel. Your data is held for 30 days — re-purchase within that window and all your previous data is fully restored. After 30 days, data is permanently deleted. See What Happens After Canceling Money Pro.
I cancelled but I'm still being billed. What do I do?
Contact support immediately. Provide your account email and the charge date. If cancellation was processed but billing continued in error, we'll refund the incorrect charge.
Can I pause Money Pro instead of canceling?
There is no pause option currently. You can cancel and resubscribe later — if you re-purchase within 30 days of cancelling, all your previous data is restored.
Is Money Pro bundled with my formation plan? How do I cancel just that?
No — Money Pro is never bundled with a formation plan; it's always its own separate subscription, even if you purchased it at the same time as your formation. Go to Account Settings → Subscriptions, find the Money Pro line item, and cancel it there — your formation plan and other services stay active. Contact our support team if you're unsure which charge is which.