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ZenBusiness

Set Up ZenBusiness Email on Desktop and Gmail

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Use the server mail.b.hostedemail.com with IMAP port 993 and SMTP port 465 for all desktop clients. This applies to Mac Mail, Outlook for Mac, Outlook for Windows (Classic only), Windows 10 Mail, and Gmail. Use your full business email address as the username.

Outlook for Windows: The New Outlook app does not support IMAP. You must switch to Classic Outlook before connecting your ZenBusiness email.

Server Settings — Use These for All Desktop Clients

Setting Value
Incoming/outgoing mail server mail.b.hostedemail.com
Account type IMAP (recommended)
IMAP port (incoming) 993
POP port (incoming, alternative) 995
SMTP port (outgoing) 465
Username Your full business email address
Password Your business email password

Mac Mail

  1. Open Mac Mail.
  2. Click Mail → Add Account.
  3. Choose Add Other Mail Account and click Continue.
  4. Enter:
  5. Full Name — appears on outgoing emails
  6. Email Address — your full business email address
  7. Password — your email password
  8. Click Create.
  9. If prompted to configure manually:
  10. Account Type: IMAP
  11. Incoming & Outgoing Server: mail.b.hostedemail.com
  12. User Name: your full email address
  13. Incoming Port: 993
  14. Outgoing Port: 465
  15. Click Sign In.

Outlook for Mac

  1. Open Outlook.
  2. Click Tools → Accounts.
  3. Click Other Email.
  4. Enter:
  5. Email Address: your full email address
  6. Password: your email password
  7. User Name: your full email address
  8. Type: IMAP
  9. Incoming Server: mail.b.hostedemail.com
  10. Outgoing Server: mail.b.hostedemail.com
  11. SSL: enabled
  12. Click Add Account.

Outlook for Windows (Classic Outlook only)

If you see a toggle to switch between New Outlook and Classic Outlook, switch to Classic Outlook first.

  1. Open Classic Outlook.
  2. Go to File → Account Settings → Account Settings.
  3. Click New.
  4. Choose Manual setup or additional server types, then select IMAP.
  5. Enter:
  6. Your Name: your display name
  7. Email Address: your full email address
  8. Incoming mail server: mail.b.hostedemail.com
  9. Outgoing mail server: mail.b.hostedemail.com
  10. User Name: your full email address
  11. Password: your email password
  12. Click More Settings → Advanced and confirm ports: incoming 993, outgoing 465.
  13. Click Next.

Windows 10 Mail

  1. Open the Mail app.
  2. Go to Settings → Manage Accounts → Add Account.
  3. Select Other account (POP, IMAP).
  4. Enter your email address and password.
  5. If prompted for manual configuration, enter the server and port settings from the table above.

Gmail (Browser)

Google is retiring Gmail's POP mail fetching. Gmail's "Check mail from other accounts" feature and Gmailify are being discontinued. New users can no longer set them up, and existing connections will stop working in January 2027. Use one of the two methods below instead — both keep working.

Option 1 — Forward your ZenBusiness email to Gmail (simplest)

  1. Log in at mail.zenbusiness.com.
  2. Go to Settings → Forwarding.
  3. Add your Gmail address and choose whether to keep a copy in your ZenBusiness inbox.

New mail then arrives in your Gmail inbox automatically. To reply from your business address, also set up Send mail as (below).

Option 2 — Add your ZenBusiness email to the Gmail mobile app (IMAP)

The Gmail app for Android, iPhone, and iPad supports a standard IMAP connection, which Google's change does not affect. Follow the steps in the Gmail (Mobile App) section below.

Send from your business address in Gmail (still supported)

To send mail as your ZenBusiness address from Gmail on the web:

  1. In Gmail, go to Settings → See all settings → Accounts and Import.
  2. Under Send mail as, click Add another email address.
  3. Enter your business email address, then the SMTP server mail.b.hostedemail.com, port 465, with your full email address and password.

Gmail (Mobile App)

  1. Open the Gmail app.
  2. Tap your profile icon → Add another account → Other.
  3. Enter your business email address and tap Next.
  4. Select Personal (IMAP).
  5. Enter your password.
  6. Fill in the incoming and outgoing server settings from the table above.

Frequently Asked Questions

What server do I use for ZenBusiness email on a desktop?

mail.b.hostedemail.com for both incoming and outgoing mail on all desktop clients.

What ports does ZenBusiness email use?

993 for IMAP incoming, 465 for SMTP outgoing. POP incoming uses 995.

Should I use IMAP or POP?

Use IMAP. It keeps messages on the server and syncs across all your devices.

Can I use the New Outlook app on Windows?

No. The New Outlook app does not support IMAP. Switch to Classic Outlook first.

Can I send from my ZenBusiness business email address inside Gmail?

Yes. Set up Send mail as in Gmail's Settings → Accounts and Import tab using SMTP server mail.b.hostedemail.com, port 465. This feature is not affected by Google's POP changes.

Can I check my ZenBusiness email inside Gmail on the web?

Not with Gmail's old "Check mail from other accounts" (POP) feature — Google is retiring it, and existing connections stop working in January 2027. Instead, forward your ZenBusiness email to Gmail (mail.zenbusiness.com → Settings → Forwarding), or add your ZenBusiness account to the Gmail mobile app using IMAP. IMAP connections are not affected by the change.

Where do I reset my email password?

See ZenBusiness Email Setup Overview.