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ZenBusiness

Set Up ZenBusiness Email on iPhone or Android

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Set Up ZenBusiness Email on iPhone or Android

Use IMAP with the server mail.b.hostedemail.com, port 993 for incoming, and port 465 for outgoing. These settings are the same for iPhone, Android, and Outlook on Android. Use your full business email address as the username.

Server Settings — Use These for All Mobile Setups

Setting Value
Incoming/outgoing mail server mail.b.hostedemail.com
Account type IMAP (recommended)
IMAP port (incoming) 993
SMTP port (outgoing) 465
Username Your full business email address
Password Your business email password

iPhone (iOS 17)

These steps work on iOS 17. On older iOS versions, the location of the account settings may be slightly different.

  1. Open Settings.
  2. Tap Mail → Accounts → Add Account.
  3. Select Other.
  4. Tap Add Mail Account.
  5. Enter your account details:
  6. Name — how your name appears on outgoing email
  7. Email — your full business email address
  8. Password — your email password
  9. Description — a label for the account
  10. Tap Next.
  11. Select IMAP as the account type.
  12. Under Incoming Mail Server, enter:
  13. Host Name: mail.b.hostedemail.com
  14. User Name: your full email address
  15. Password: your email password
  16. Under Outgoing Mail Server, enter:
  17. Host Name: mail.b.hostedemail.com
  18. User Name: your full email address
  19. Password: your email password
  20. Tap Next.

Enter your username and password in both the incoming and outgoing fields even if those fields say they are optional.

Android

Steps may vary slightly by device and Android version. Server settings are the same across all Android devices.

  1. Open the Email app.
  2. Enter your email address and tap Manual Setup.
  3. Select IMAP Account.
  4. Enter incoming account settings:
  5. Username: your full email address
  6. Password: your email password
  7. IMAP server: mail.b.hostedemail.com
  8. Port: 993
  9. Enter outgoing server settings:
  10. SMTP Server: mail.b.hostedemail.com
  11. Port: 465
  12. Security Type: SSL / TLS
  13. Username: your email address
  14. Password: your email password
  15. Tap Sign In.

Outlook on Android

  1. Open Outlook on your Android device.
  2. Tap Add Account and enter your business email address.
  3. Select IMAP when asked for the account type.
  4. Enter the server settings:
  5. IMAP server: mail.b.hostedemail.com
  6. IMAP port: 993
  7. SMTP server: mail.b.hostedemail.com
  8. SMTP port: 465
  9. Enter your full email address as the username and your email password.
  10. Complete the setup.

Media to Preserve During Publish

  • Preserve iOS setup screenshots from source page 235 in the iPhone section.
  • Preserve Android setup screenshots from source page 241 in the Android section.

Frequently Asked Questions

What server do I use for ZenBusiness email on my phone?

mail.b.hostedemail.com for both incoming and outgoing on all devices.

What ports does ZenBusiness email use?

993 for IMAP incoming, 465 for SMTP outgoing.

Should I use IMAP or POP?

Use IMAP. It stores messages on the server and keeps your email in sync across multiple devices.

The username and password fields say "optional" — do I still need to fill them in?

Yes. Enter your username and password in both the incoming and outgoing server fields even when they appear optional.

Can I use Outlook on Android?

Yes — use the same IMAP server and ports as the standard Android setup above.