ZenBusiness Domain Help
ZenBusiness Domain Help
Use these guides to activate and manage your ZenBusiness domain, connect it to a website or email provider, and troubleshoot DNS safely. Start with the Domain Guide for an overview, then use the setup guide that matches what you want your domain to do.
Your domain controls where your website opens and where your email is delivered. Before changing DNS, save the existing A, CNAME, MX, and TXT records. Change only the records required by the service you are connecting.
Which Article Should I Start With?
- I want a general overview of my domain: start with the ZenBusiness Domain Guide
- I just bought a domain and don't know what's next: go to What to Do After Buying Your ZenBusiness Domain
- I want to check if a name is available or trademarked: go to How to Check Domain Name and Trademark Availability
- I want to connect my domain to a website: go to Connect a Domain to a Website Without Breaking Email
- My domain won't verify, publish, or load: go to Troubleshoot Website Builder Domain Publishing and DNS Issues
- I need to set up DNS for email or a website: go to Set Up DNS and Email for Your Domain Without Breaking Either
- I want to create a ZenBusiness Business Email inbox: go to Set Up and Access ZenBusiness Business Email
Frequently Asked Questions
What should I do after I buy a ZenBusiness domain?
Start with What to Do After Buying Your ZenBusiness Domain. It helps you activate the domain and decide whether to connect a website, create ZenBusiness Business Email, or use another email provider.
How do I connect my domain to a website without breaking email?
Save your current DNS records, then change only the A and CNAME records your website provider requires. Preserve MX and TXT records for email. Follow Connect a Domain to a Website Without Breaking Email before making the change.
Where do I change DNS records for my domain?
Make changes at the provider named by your active nameservers. If nameservers point to ZenBusiness, use zenbusiness.com → Web Tools → Domains → DNS Management. If they point elsewhere, make changes at that DNS provider instead.
Can I use Google Workspace or Microsoft 365 with my ZenBusiness domain?
Yes. Get the current MX and TXT values from Google or Microsoft, then add them at the active DNS host. Use Set Up DNS and Email for Your Domain Without Breaking Either to preserve your website records and follow the correct setup order.
Do I need to change DNS records to start ZenBusiness Business Email?
Usually no. A ZenBusiness domain paired with ZenBusiness Business Email normally receives its supported email routing during setup. Create the inbox from zenbusiness.com → Web Tools → Email instead of entering guessed MX values.
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Still need help?
If you are not sure which company controls your DNS, stop before changing nameservers. Contact our support team with the domain name and a screenshot of the current DNS screen.