ZenBusiness Domain Help
Use these guides to activate and manage your ZenBusiness domain, connect it to a website or email provider, and troubleshoot DNS safely. Start with the Domain Guide for an overview, then use the setup guide that matches what you want your domain to do.
Get Started With Your Domain
- ZenBusiness Domain Guide — understand your domain, its settings, and common management tasks.
- What to Do After Buying Your ZenBusiness Domain — activate your domain and choose the right next step for your website or email.
- How to Check Domain Name and Trademark Availability — research a domain and business name before building your brand around it.
Connect a Website or Another Service
- Connect a Domain to a Website Without Breaking Email — connect a ZenBusiness or third-party website while preserving the records that keep email working.
- Troubleshoot Website Builder Domain Publishing and DNS Issues — fix a domain that does not verify, publish, or open as expected.
Set Up DNS and Email
- Set Up DNS and Email for Your Domain Without Breaking Either — choose the right path for ZenBusiness Business Email, Google Workspace, Microsoft 365, a website connection, or broken email.
- Set Up and Access ZenBusiness Business Email — create an inbox when your domain and Business Email are both with ZenBusiness.
Your domain controls where your website opens and where your email is delivered. Before changing DNS, save the existing A, CNAME, MX, and TXT records. Change only the records required by the service you are connecting.
Frequently Asked Questions
What should I do after I buy a ZenBusiness domain?
Start with What to Do After Buying Your ZenBusiness Domain. It helps you activate the domain and decide whether to connect a website, create ZenBusiness Business Email, or use another email provider.
How do I connect my domain to a website without breaking email?
Save your current DNS records, then change only the A and CNAME records your website provider requires. Preserve MX and TXT records for email. Follow Connect a Domain to a Website Without Breaking Email before making the change.
Where do I change DNS records for my domain?
Make changes at the provider named by your active nameservers. If nameservers point to ZenBusiness, use zenbusiness.com → Web Tools → Domains → DNS Management. If they point elsewhere, make changes at that DNS provider instead.
Can I use Google Workspace or Microsoft 365 with my ZenBusiness domain?
Yes. Get the current MX and TXT values from Google or Microsoft, then add them at the active DNS host. Use Set Up DNS and Email for Your Domain Without Breaking Either to preserve your website records and follow the correct setup order.
Do I need to change DNS records to start ZenBusiness Business Email?
Usually no. A ZenBusiness domain paired with ZenBusiness Business Email normally receives its supported email routing during setup. Create the inbox from zenbusiness.com → Web Tools → Email instead of entering guessed MX values.
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Still Need Help?
If you are not sure which company controls your DNS, stop before changing nameservers. Contact our support team with the domain name and a screenshot of the current DNS screen.