ZenBusiness Website Help
Use these guides to build, customize, publish, and grow your ZenBusiness website. Start with the Website Builder guide if you are creating or updating a site, then choose a focused guide for your design, online store, domain connection, visibility, or troubleshooting question.
Build and Customize Your Website
- ZenBusiness Website Builder Guide — start a site, choose the right editor, add pages, update content, and publish.
- Simple vs. Advanced Website Builder Editor — Which Should You Use? — choose the editor that matches your site and store needs.
- Use Rows, Columns, Widgets, and Theme Settings in Website Builder — adjust page layout, design, and reusable site elements.
- Set Up Website Builder Contact Forms and Submission Notifications — add a contact form and make sure submissions reach the right inbox.
- Add Third-Party Widgets, Booking Tools, Reviews, Portals, and Custom HTML to Website Builder — add external tools without changing your core site setup.
Build and Manage an Online Store
- Build a Complete Online Store with ZenBusiness Website Builder — create a store, add products, set payments, and prepare for launch.
- Set Up Website Builder Payments, Taxes, Shipping, and Pickup — configure checkout and fulfillment choices.
- Import Products, SKUs, and Inventory into Website Builder — prepare and import a product catalog.
- Troubleshoot Website Builder Products, Inventory, and Add to Cart — fix common product and cart issues.
Publish and Grow Your Website
- Troubleshoot Website Builder Domain Publishing and DNS Issues — fix a domain that will not connect, publish, or load correctly.
- How to Improve Website Builder SEO and Google Visibility — improve search visibility with page titles, descriptions, and site content.
- Google Business Profile — help customers find your business in Google Search and Maps.
Fix Website Builder Problems
- Website Builder Isn't Loading or “Edit Site” Is Greyed Out — fix a blank screen, unavailable editor, or loading problem.
- Troubleshoot Website Builder Domain Publishing and DNS Issues — verify your domain, DNS, and published-site connection.
Frequently Asked Questions
Where do I start if I have not built my website yet?
Start with the ZenBusiness Website Builder Guide. It explains how to choose an editor, add pages and content, connect a domain, and publish your site. Use the focused guides on this page when you reach a specific design, store, or publishing task.
Can I build an online store with ZenBusiness Website Builder?
Yes. Use Build a Complete Online Store with ZenBusiness Website Builder to set up products, payments, and shipping. Use the product-import guide when you need to load a larger catalog from a CSV file.
Why is my website not loading or publishing?
Start with Website Builder Isn't Loading or “Edit Site” Is Greyed Out for editor access problems. If the editor works but your domain or published site does not, use Troubleshoot Website Builder Domain Publishing and DNS Issues.
Can I connect my domain without stopping business email?
Yes. Website and email use different DNS records, so preserve the email records while connecting your website. Use Troubleshoot Website Builder Domain Publishing and DNS Issues, then review the DNS and Email Setup Guide before changing records.
How do I help customers find my website on Google?
Use How to Improve Website Builder SEO and Google Visibility to improve your site content and search settings. Create or update a Google Business Profile so local customers can find your business in Search and Maps.
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Still Need Help?
If you cannot identify whether the issue is in Website Builder, your domain, or your email setup, contact our support team with the domain name, the page or action that fails, and a screenshot of the error.