ZenBusiness Website Help
ZenBusiness Website Help
Use these guides to build, customize, publish, and grow your ZenBusiness website. Start with the Website Builder guide if you are creating or updating a site, then choose a focused guide for your design, online store, domain connection, visibility, or troubleshooting question.
Which Article Should I Start With?
- I haven't built my website yet: start with the Website Builder Guide
- I'm not sure which editor to use: go to Simple vs. Advanced Editor
- I want to change my page layout or design: go to Design Your Layout
- I need a contact form: go to Contact Forms & Notifications
- I want to add booking tools, reviews, or custom HTML: go to Widgets & Integrations
- I want to sell products online: go to Build an Online Store
- I need to import a product catalog: go to Import Products, SKUs, and Inventory
- I need to set up payments, taxes, or shipping: go to Payments, Taxes & Shipping
- My products, inventory, or cart aren't working: go to Troubleshoot Website Builder Products, Inventory, and Add to Cart
- My site or editor won't load: go to Fix Loading & Access Problems
- My domain won't connect or publish: go to Fix Domain Publishing & DNS Issues
- I want to improve my search visibility: go to Improve SEO and Google Visibility
- I want customers to find me on Google Search and Maps: go to Google Business Profile
Frequently Asked Questions
Where do I start if I have not built my website yet?
Start with the ZenBusiness Website Builder Guide. It explains how to choose an editor, add pages and content, connect a domain, and publish your site. Use the focused guides on this page when you reach a specific design, store, or publishing task.
Can I build an online store with ZenBusiness Website Builder?
Yes. Use Build a Complete Online Store with ZenBusiness Website Builder to set up products, payments, and shipping. Use the product-import guide when you need to load a larger catalog from a CSV file.
Why is my website not loading or publishing?
Start with Website Builder Isn't Loading or “Edit Site” Is Greyed Out for editor access problems. If the editor works but your domain or published site does not, use Troubleshoot Website Builder Domain Publishing and DNS Issues.
Can I connect my domain without stopping business email?
Yes. Website and email use different DNS records, so preserve the email records while connecting your website. Use Troubleshoot Website Builder Domain Publishing and DNS Issues, then review the DNS and Email Setup Guide before changing records.
How do I help customers find my website on Google?
Use How to Improve Website Builder SEO and Google Visibility to improve your site content and search settings. Create or update a Google Business Profile so local customers can find your business in Search and Maps.
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Still need help?
If you cannot identify whether the issue is in Website Builder, your domain, or your email setup, contact our support team with the domain name, the page or action that fails, and a screenshot of the error.